Rental software that handles the complexity
Purpose-built for rental businesses. TWICE handles the operational complexity generic commerce platforms weren't built for: products that return, conditions that change, and availabilities that shift by the hour.
Shift bookings online. Save hours managing rentals. Grow without adding headcount.
Revenue, efficiency, and scale. Three outcomes every rental business cares about.
Shift bookings online
Online bookings shift transactions away from phone and email. While customers browse your catalog, check availability, and book and pay on their own, you can focus on other things.
Automate manual tasks
Most of what your team does manually today can run on its own. With workflows you can trigger actions automatically while with templates you don't have start from scratch every time.
Grow without growing headcount
Orders ramping up? Opening a new location? Adding more channels? As your business grows, TWICE scales with your operation without the added complexity that requires more people to manage.
Kayaks or cameras. Cars or campsites. Solo operation or multi-location fleet.
Every rental industry has its own mechanics, but they also benefit from the best practices borrowed from others. TWICE supports them all.
For construction & Tool rentals
When a piece of equipment is down, a crew is idle and the project is behind. Construction and tool rental lives under that pressure — customers working on tight schedules, fleet reliability as the whole job, and utilization as the only economic number that really matters.
For event rentals
A single wedding can run 50+ line items booked six months out, kitted together in the warehouse, and delivered to a setup crew that has to land on the minute. The date doesn't move, and the work between Monday and Thursday is what makes Saturday look easy.
For clothing rentals
A dress rents for a weekend, comes back, gets reconditioned, and goes out again. The real work happens between bookings — laundering, variant management across sizes and colors, and a catalog that never stops refreshing. Every item eventually retires, and fashion cycles decide when.
For space & venue rentals
You can't ship a rental property across town. In space and venue rental, occupancy is the whole game, and the only way to earn more is to turn the same asset over faster. Bookings come from online visibility and a clear flow from discovery to confirmation.
For sport & outdoor activities
Saturday morning at 9 am and queue out the door. Sports and outdoor rental is built around peak hours — how fast you can size, brief, and hand off gear under pressure, with walk-ups and reservations stacking at the same counter.
For technical equipment rentals
Film crews renting camera kits. Businesses subscribing to laptops and phones. Hospitals and patients sourcing medical equipment on short notice. Three different buyers, one shared reality: high-value gear that has to arrive complete and working. TWICE tracks every unit and accessory by serial number, manages kit configurations, and handles pre-rental QA and post-rental inspection.
For vehicle rentals
Every rental carries a paper trail. Walkaround before, damage check after, license on file, insurance logged, fuel and mileage settled at the end. Vehicle and power sports rental lives with a documentation layer most other verticals don't. And when a customer disputes a scratch that wasn't there before, the audit trail is what settles it.
For lifestyle product rentals
Lifestyle and household rental doesn't need enterprise complexity. It needs a booking flow customers don't get stuck on and a system that doesn't turn the operator into a software administrator.
Everything you need
Everything you need to run your rental operation
Track every unit individually
Track each unit individually and gain full visibility into each asset's condition, location, rental history, and revenue. TWICE gives you real-time inventory control at the individual asset level, so you know exactly which item is where, whether it's earning its keep, and when it needs attention.
Price and package your offerings
Price by the hour, the day, the week, or the month. Layer in seasonal rates, customer-segment pricing, and kit-based bundles. Manage variants across sizes and colors, and configure your offering around how your business operates.
Sell in every channel
Sell through your online storefront, in-store POS, or third-party channels — all synced in real time. Availability updates everywhere simultaneously. No double bookings, no manual reconciliation, no overselling. One source of truth for every channel.
Process handoffs and returns
Process every handoff and return without slowing down. Barcode scanning speeds up check-in and check-out. Digital contracts and digital signatures keep the process paperless. Calendar views give your team a clear picture of what's going out and what's coming back — today, this week, this month.
Manage customer relationships in one place
Rental history, preferences, communication — all in one place. Know your repeat customers, track outstanding rentals, and see the full relationship at a glance. The kind of visibility that turns one-time renters into returning customers.
Automate your rental management
Maintenance scheduling, task management, and real-time reporting. Automate your daily tasks and understand which assets are generating returns and which are tying up capital. Track costs, monitor utilization, and make informed decisions based on actual data instead of gut feel.
Built for any rental model
Every rental company runs differently. Whether you rent by the hour or by the year, TWICE adapts to your pricing, your workflows, and your customers' expectations.
Short-term rentals
Set rental rates by the minute, hour, day, or week with full support for both fixed and dynamic pricing. Perfect for high-turnover, time-sensitive rentals.
Long-term rentals & leasing
Offer rentals with no time limit—whether it's weeks, months, or more. TWICE even supports monthly installment payments right out of the box.
Subscriptions
Rentals without a predefined end date. Recurring billing, automatic renewals, and flexible terms let you turn one-time transactions into predictable revenue.
Rentals + services
Bundle equipment rentals with services. TWICE keeps inventory and service scheduling in sync, so you can deliver complete experiences, and manage everything in one system.
“If we didn't have such good tools, it would be much more difficult for me to run the business on my own.”Read the story
Numbers that held up in production
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See if TWICE is a good fit for your business. Sign up for a free trial, and try all our rental software capabilities in action.
What types of rental businesses does TWICE support?
TWICE supports rental businesses across every industry — from heavy equipment and AV gear to bikes, event supplies, clothing, and property rentals. The platform is built to adapt to different operational models, whether you're renting high-value serialized assets or managing hundreds of commodity items. If your business rents physical products or spaces, TWICE is built for it.
How is TWICE different from other rental software?
Most rental software falls into one of two camps: generic commerce platforms with rental plugins bolted on, or niche tools built for a single vertical. TWICE is neither. It's purpose-built rental infrastructure that adapts across asset types, business models, and sales channels — and it's architected to grow into resale or hybrid models without replatforming. Since 2018, TWICE has processed over 2 million orders across 20 countries for rental businesses running everything from ski shops to construction fleets to fashion subscriptions. The honest answer to "which is best" depends on your operation, though — rental software is a long-term decision, so it's worth trying a few and making the call with hands on the product.
Isn't a platform built for everyone a compromise for my business?
Fair doubt — platforms that claim to serve every vertical often serve none of them well. TWICE takes a different approach. We didn't build one rigid workflow per industry. We built a flexible database architecture purpose-built for circular commerce, where items come in, go out, get reconditioned, and go out again.
On top of that foundation, TWICE provides the commerce features every rental business needs: real-time inventory management, synchronized sales channels, order, customer, and risk management tools, payment processing, and reporting. You configure the platform to match how your business runs — not the other way around. That's why TWICE works for construction fleets, costume rentals, and everything in between.
Can I accept online bookings and payments?
Yes. You can either use a site TWICE provides or the one you already have. TWICE includes a built-in website builder that runs as a standalone rental site under your own domain, fully branded and ready to take bookings. If you'd rather keep your current site, you can plug TWICE in through embeddable widgets, WordPress and Wix plugins, or the API.
Online payments are powered by Stripe, so customers can browse your catalog, check real-time availability, and complete bookings with a credit card — including upfront deposits and installment billing for longer rentals.
Does TWICE handle digital contracts and waivers?
Yes. TWICE supports digital contract generation and e-signatures. Contracts can be configured per product or order type and sent automatically during the booking process. No paper, no scanning, no chasing signatures.
How does migration from another rental software work?
TWICE provides migration support to help you move inventory, customer data, and booking history from your current system. Switching from another software doesn't mean starting from scratch — our team helps you get up and running on TWICE with your existing data intact.
How long does it take to get up and running?
Days, not months. Most rental businesses can set up their inventory, configure their catalog, and start taking online bookings within the first week of signing up. The actual timeline depends on how much inventory you have, how many channels you're selling through, and whether you're migrating from another system. If you're coming from spreadsheets or outdated software, TWICE provides migration support so you don't have to start from scratch. You can test everything on a free trial before committing.
What does support look like?
TWICE's support team has won multiple Capterra awards for customer service. Rental software is a long-term operational decision, and onboarding is where most vendors drop the ball. You'll get access to the support team through chat and email, plus a full help center and product documentation. For larger customers, we also provide a white-glove onboarding service and a dedicated account manager.