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Unique Item Tracking in Refurbishment Operations

How do recommerce companies track every item uniquely as it moves through refurbishment, repair, or resale cycles?

In this clip from the ReCommerce Podcast, Tuomo Laine (CEO of TWICE Commerce) explains the role of license plate numbers (LPNs) and other unique identifiers in building item-level traceability. From phones with IMEIs to piles of untagged clothes, the earlier you start tagging and tracking, the more data you can collect—and the more operational insights you unlock.

We explore:

  • What is a license plate number (LPN) in the context of recommerce?
  • Why iPhones already have traceability baked in—and clothes often don’t
  • Tagging systems: RFID, QR codes, barcodes, and system-generated IDs
  • The importance of traceability for repair, resale, and spare parts
  • Why manufacturers are increasingly pre-tagging items (thanks to regulation like the EU Digital Product Passport)
  • Real-world examples from companies like Atomic, Fisher, ACS Clothing, and JC Electronics