The Future of Recommerce: AI Agents and the OS Approach
The landscape of digital commerce is shifting rapidly. With the rise of AI capabilities—from workflow automation tools like Make to instant UI generation with platforms like Lovable—the barrier to creating custom solutions is lower than ever. However, these powerful AI agents need one critical component to function effectively: accessible, structured data.
In this clip, we discuss why the "one-size-fits-all" platform model is becoming obsolete, especially for the complex world of rental and resale, and how the TWICE Commerce OS approach solves this.
Why an OS Layer Matters
Commerce involves countless "micro jobs"—tax reporting, currency conversion, serialized inventory tracking, and complex logistics. No single legacy platform can solve every specific problem for every merchant. This is where the concept of a Recommerce Operating System becomes vital.
By utilizing an infrastructure layer that models the reality of circular business, merchants can:
- Connect specialized AI agents to their inventory data via API and MCP.
- Spin up custom dashboards for specific, temporary tasks in seconds.
- Avoid the restrictions of rigid, monolithic applications.
Empowering Circular Business with Headless Solutions
At TWICE Commerce, we believe in an API-first, composable approach. Whether you need a full white-label store or just a headless solution for inventory management, our OS layer provides the connectivity required to leverage the AI disruption. This ensures your technology stack adapts to your business needs, allowing you to integrate with the latest AI tools without friction.
This is the perfect time to adopt an infrastructure capable of handling the convergence of AI disruption and re-commerce adaptation.
💻 Get early access to TWICE Commerce 2.0 through waitlist: https://www.twicecommerce.com/lp/twice-2-0
Tuomo: There's a lot of capabilities that AI is bringing to the table, whether it's workflow automation. So you can kind of pipe many AI agents or many service providers together with providers like Make or whatever is your tool of choice.
Then the question really is that, well, how do these agents access things? One could even argue that we aren't necessarily that far from being able to even spin out like custom UIs for whatever use case you need. So if you if you played around with, I don't know, Lovable, you can pretty much prompt a dashboard app in seconds.
And then the question just is what data does that dashboard app use? But if you have a data source that is AI friendly in that way that you could kind of provide it easily for that lovable flow, you can just build a custom reporting dashboard for a task that you are going to do for 10 minutes, which kind of again highlights the fact that the world is going to a place where there's a lot of value in being able to empower very specialized AI agents with the right data.
And I think in commerce it makes even more sense because if you if you look back, it's a market where you have a website provider or something like Shopify and then you have hundreds of thousands of applications that you can install there or add ons, whatever that platform is calling them. And it just tells about the nature of commerce that there's a lot of micro jobs to be done, whether it's tax reporting, currency rates or whatever.
By definition, there's so many jobs to be solved that no platform, single platform can solve all of those. It wouldn't even make sense because those small jobs can be very hard to solve. So then the question is that if that's the nature of commerce, why would you use a application that is very restrictive and telling you how to do things? Because you anyhow have those millions of jobs that you need to be able to connect to this thing.
So this is again the place where we feel that by empowering a market like re-commerce with a OS layer, this kind of infrastructure layer that is capable of modeling their actual reality in a nice way and then having good connectivity to allow them to extend it with these fit for purpose AI workflows or apps and so on. That's really the job to be done here because otherwise you just restrict the merchants too much.
Again, I hope that makes sense. I went a little bit theoretical there. But that's I think this is a perfect timing to be building something like this and also to be starting to use something like this because the AI disruption combined with the re-commerce adaptation flows is a really like a key thing happening in the market in my opinion.